RESIDENT ACCESS

Resident Access at The Henley
Keep everyday living simple from your connected Midlothian address. Log in to pay rent, submit maintenance requests, and manage your account—so you can get back to enjoying polished apartment finishes, open-concept comfort, and the community spaces that make The Henley feel effortless.

stay connected at The Henley

the resident experience

Flexible Lease Terms

Whether you’re looking for something long-term, or require the flexibility of a short-term lease, we are happy to tailor lease terms to suit your needs.

30-Day Satisfaction Guarantee

We’re confident you’ll love your new home. But if you don’t, just notify us within 30 days of move-in, and you can break your lease. We’ll be sad to see you go, but we understand that sometimes plans change. 

Resident Referral Bonus

If you love it here, spread the word! Refer someone who signs a lease and moves in, and you can earn a bonus. Stop by the office for details. 

resident perks

5-star service & peace of mind

At The Henley, we understand home is the foundation of your life. Your home is your rock – a place to build your fondest memories and be your retreat when needed. That's why we're committed to providing comfort you can trust. 


As a CWS Apartment Community, we focus on enhancing lives, because we understand that your place isn't just an apartment, it's home. You'll experience our signature style, which includes our friendly team members, responsive service, thoughtfully-designed floor plans, distinctive amenities, and a well-kept community.


We don’t just talk about providing a better place to live, we guarantee it through our resident programs.

frequently asked questions

got questions?

we've got answers!

  • Is The Henley a pet-friendly community?

    Yes! We are proud to be pet-friendly apartments in Grand Prairie designed with your four-legged companions in mind. Residents can enjoy abundant greenspace and natural areas perfect for walks, playtime, and fresh air.

  • What types of apartments are available at your community?

    The Henley offers 1 & 2 bedroom apartments in Grand Prairie, TX ranging between 627 and 1,302 square feet in size.

  • Do homes at The Henley come with a yard?

    Yes - select homes come with private fenced-in yards.

  • How can I tour the community?

    Tours are available in person.

  • How do I apply for a rental home?

    You can apply through the property website or in person at the leasing office.

  • What documents and income requirements are needed to apply?

    Applicants must provide their three most recent pay stubs, three most recent bank statements, and a government-issued ID.

  • Is renter’s insurance required?

    Yes. Renter’s insurance is required with a minimum of $100,000 in coverage.

  • Does The Henley offer affordable housing options?

    The Henley does not participate in these programs at this time.

  • Are there move-in or application fees?

    Yes. Move-in and application fees are required. Contact our leasing office to learn more.

  • Are there services to help with the move-in process?

    No. Move-in assistance services are not available at this time.

  • Do you offer short-term rentals?

    No. Short-term rentals are not offered at this time.

  • Do you offer any move-in specials?

    Yes! Please check with our leasing team for current move-in specials for our apartments.

  • Are utilities included in the rent?

    No. Utilities are not included in the base rent.

  • How can I pay my rent?

    Rent can be paid through the Bilt app.

  • Are there any additional monthly fees I should know about? (Trash valet, pest control, etc).

    Yes. Additional fees may apply. Contact our leasing office to learn more.

  • How long does it typically take to receive the security deposit refund?

    Security deposit refunds are typically issued within 60 days after move-out.

  • Is parking available at the community, and is there a fee?

    Open parking is available for residents and guests. Assigned parking options such as garages and carports are also available. Please contact the leasing office for availability and fee details.

  • Is there guest parking available?

    Yes. Guests may park in any available space; however, all guest vehicles must be registered at the time of parking and re-registered every 24 hours.

  • Are there EV charging stations?

    Yes. EV charging station access is available.

  • Is there a pet deposit or a monthly pet fee?

    Yes - pet fees and monthly pet rent apply. Contact our team to learn more!

  • What is the pet policy for specific breeds or sizes?

    Yes. Breed restrictions apply.

  • What on-site amenities do you offer to accommodate pets?

    The community offers an on-site dog park and pet wash.

  • What amenities are available at The Henley?

    Our apartment community in Grand Prairie is packed with comforts designed to make life fun, convenient, and relaxing. Browse our community amenities and apartment features.

  • Are there washers & dryers in-unit at The Henley?

    Yes. All homes include full-size washers and dryers.

  • Is there bike storage available on the property?

    No. Bike storage is not available at this time.

  • How does package delivery work?

    The community offers a 24-hour access package room for deliveries.

  • Are there accessibility features and accommodations available at the community?

    Yes. The community offers accessibility features as well as elevators in each building.

  • Are furnished homes available?

    No. Furnished homes are not available at this time.

  • How do I submit maintenance requests for my home?

    Maintenance requests can be submitted through the Elevated Living app.

  • How quickly are maintenance issues addressed?

    Maintenance requests are typically completed within 24 to 48 hours.

  • Are there any community events or activities organized?

    Yes. The community typically hosts at least two resident events per month.

  • Are there quiet hours in the community?

    Quiet hours are observed from 10:00 PM to 7:00 AM nightly.

  • How do I report a noise complaint?

    Residents can contact the onsite courtesy officer for noise concerns, who will notify the office so the issue can be addressed.

  • What is your smoking policy?

    The community is smoke-free.

  • What airport is closest to The Henley?

    The closest airport to The Henley is Dallas/Fort Worth International Airport (DFW), located approximately 20–25 minutes away.

  • What’s around the community?

    Residents of The Henley Apartments enjoy convenient access to a variety of shopping, dining, and outdoor attractions throughout Grand Prairie. Nearby destinations include H-E-B for everyday shopping, as well as EpicCentral and Epic Waters Indoor Waterpark, which offer dining, entertainment, and recreational activities. The area also features nearby parks, sports fields, and the upcoming Mansfield Soccer Complex, providing plenty of options for outdoor activities and community events. Check out our neighborhood page to view all that is around our community.

  • What school district serves The Henley?

    The community is served by Midlothian School District.

  • How do I renew my lease?

    Lease renewals are handled by the leasing office team, who will reach out and communicate with residents when the renewal period approaches.

  • How much notice is required before moving out?

    A 60-day notice is required before moving out.

  • What is the process for moving out?

    Residents must provide a 60-day notice and a forwarding address. A move-out walk will be conducted, and a final account statement will be provided after the move-out date.

  • Can I sublease my home?

    No. Subleasing is not allowed at this time.

  • What happens if I need to break my lease?

    A 60-day notice is required, along with an early termination fee and repayment of any concessions received. Please contact the leasing office for full details.